Cannie, Joan Koob (1994) Turning Lost Customers Into Gold : --and the Art of Achieving Zero Defections. AMACOM Books, United States of America. ISBN 9780585023038
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Official URL: https://ejournal.poltekbangsby.ac.id/
Item Type: | Book |
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Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | Politeknik Penerbangan |
Depositing User: | Ms PKL 2 S1 Unair |
Date Deposited: | 25 Feb 2022 08:11 |
Last Modified: | 25 Feb 2022 08:11 |
URI: | https://repo.poltekbangsby.ac.id/id/eprint/619 |