PENGARUH KEPATUHAN PERSONEL GROUND HANDLING DALAM PENGOPERASIAN GROUND SUPPORT EQUIPMENT (GSE) TERHADAP KESELAMATAN DAN KELANCARAN PENERBANGAN DI BANDAR UDARA INTERNASIONAL I GUSTI NGURAH RAI BALI

ABSTRAK

Keselamatan dan kelancaran penerbangan merupakan aspek penting dalam operasional bandar udara, khususnya di area apron yang melibatkan aktivitas pesawat, personel, dan Ground Support Equipment (GSE). Berdasarkan hasil observasi di Bandar Udara Internasional I Gusti Ngurah Rai Bali, masih ditemukan ketidaksesuaian dalam pengoperasian GSE, seperti penempatan peralatan yang tidak sesuai, kurangnya kepatuhan penggunaan Alat Pelindung Diri (APD), serta adanya Foreign Object Debris (FOD) yang berpotensi mengganggu keselamatan dan kelancaran penerbangan.

Penelitian ini bertujuan untuk mengetahui pengaruh kepatuhan personel ground handling dalam pengoperasian GSE terhadap keselamatan dan kelancaran penerbangan serta mengidentifikasi faktor penyebab yang memengaruhi kepatuhan personel. Penelitian ini menggunakan metode kuantitatif dengan teknik pengumpulan data melalui observasi, dokumentasi, dan kuesioner kepada personel Apron Movement Control (AMC). Analisis data dilakukan menggunakan regresi linier sederhana, uji T, serta Root Cause Analysis (RCA) dengan pendekatan Fishbone Diagram.

Hasil penelitian menunjukkan bahwa kepatuhan personel ground handling dalam pengoperasian GSE berpengaruh positif dan signifikan terhadap keselamatan dan kelancaran penerbangan dengan kontribusi pengaruh sebesar 88%. Hasil RCA menunjukkan faktor yang memengaruhi kepatuhan terdiri dari faktor manusia, metode, peralatan, lingkungan, dan manajemen. Oleh karena itu, diperlukan peningkatan pengawasan, kedisiplinan personel, serta koordinasi antarunit guna menciptakan operasional apron yang aman, tertib, dan efisien.
Kata Kunci: Kepatuhan, Ground Handling, Ground Support Equipment (GSE), Keselamatan Penerbangan, Kelancaran Penerbangan, Apron Movement Control (AMC)

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ABSTRACT

Flight safety and operational smoothness are important aspects of airport operations, especially in the apron area involving aircraft, personnel, and Ground Support Equipment (GSE). Based on observations at I Gusti Ngurah Rai International Airport Bali, several non-compliances were found, including improper GSE placement, lack of Personal Protective Equipment (PPE) compliance, and the presence of Foreign Object Debris (FOD), which may affect flight safety and operational smoothness.

This research aims to analyze the effect of ground handling personnel compliance in operating GSE on flight safety and operational smoothness and identify factors affecting personnel compliance. This study uses a quantitative method with data collected through observation, documentation, and questionnaires distributed to Apron Movement Control (AMC) personnel. Data analysis was conducted using simple linear regression, T-test, and Root Cause Analysis (RCA) with the Fishbone Diagram approach.

The results show that ground handling personnel compliance in operating GSE has a positive and significant effect on flight safety and operational smoothness with an influence contribution of 88%. The RCA results indicate that compliance is affected by human factors, methods, equipment, environment, and management. Therefore, improved supervision, personnel discipline, and coordination between units are required to create safer, more orderly, and efficient apron operations.
Keywords: Compliance, Ground Handling, Ground Support Equipment (GSE), Flight Safety, Operational Smoothness, Apron Movement Control (AMC)