PENGARUH PELATIHAN DAN PENGAWASAN UNIT AMC TERHADAP KINERJA PERSONEL GROUND SUPPORT EQUIPMENT DI SISI UDARA BANDARA HANG NADIM BATAM

Pelatihan dan pengawasan unit AMC terhadap personel Ground Support Equipment merupakan hal yang sangat penting dalam keberlangsungnya operasional di sisi udara terutama di bandara Hang Nadim Batam. Pelatihan dan Pengawasan unit AMC terhadap kinerja personel ground support equipment belum
maksimal dikarenakan masih ditemukannya pelanggaran di sisi udara yang ditemukan oleh personel AMC dan masih ditemukannya keluhan dari petugas dan penumpang lainya.Penelitian ini bertujuan menganalisis pengaruh pelatihan dan pengawasan unit AMC terhadap kinerja personel Ground Support Equipment di Sisi Udara Bandara Hang Nadim Batam.Pada penelitian ini mengggunakan Data primer dengan teknik pengumpulan data berupa penyebaran kuisioner. Metode penentuan sampel menggunakan rumus Slovin, sehingga diperoleh sampel sebanyak 36 responden. Analisis data yang
digunakan dalam penelitian ini adalah analisis regresi liniear berganda.Tujuan penelitian ini adalah untuk mengetahui pengaruh dari pelatihan dan pengawasan
unit AMC terhadap kinerja personel ground support equipment di sisi udara bandara Hang Nadim Batam.Hasil penelitian ini secara parsial menyatakan perhitungan koefisien regresi
berganda menunjukan hasil nilai kinerja sebesar 3,619. Untuk variabel Pelatihan dalam kelipatan (100%) dapat meningkatkan kinerja sebesar 39,2% dan variabel pengawasan dalam kelipatan (100%) dapat meningkatkan kinerja sebesar 34,4 %
personel ground support equipment. Bedasarkan uji koefisien determinasi variabel berpengaruh terhadap kinerja sebesar 70% dan sisanya merupakan pengaruh dari variabel lain. Serta berdasarkan uji simultan menunjukan nilai signifikan 0,000 <
0,05 dan f hitung 41,855 > f sebesar 3,29 yang menunjukan bahwa variabel pelatihan dan pengawasan berpengaruh bersama sama terhadap kinerja. Kata Kuci: Pelatihan, Pengawasan, Unit AMC, Kinerja Personel Ground Support Equipment,Hang Nadim Batam
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Training and supervision by the Airport Management Center (AMC) unit play a crucial role in supporting smooth airside operations, especially at Hang Nadim Airport, Batam. However, the implementation of training and supervision
has not been optimal, as violations are still being found by AMC personnel on the airside, along with complaints from other officers and passengers regarding the performance of Ground Support Equipment (GSE) personnel. This study aims to
analyze the influence of AMC unit training and supervision on the performance of GSE personnel at Hang Nadim Airport.
This research uses a quantitative approach with primary data collected through questionnaires. The sample size was determined using the Slovin formula, resulting in 36 respondents. The data were analyzed using multiple linear
regression to evaluate the partial and simultaneous influence of the training and supervision variabels on the performance of GSE personnel.The results show that training contributes 39.2% to performance improvement, while supervision contributes 34.4%. The regression equation yields a constant value of 3.619. The coefficient of determination (R²) indicates that training and supervision together influence 70% of the performance variation, with
the remaining 30% influenced by other factors. The simultaneous test results show a significance value of 0.000 (< 0.05) and an F-count of 41.855 (> F-table 3.29),
indicating that training and supervision have astatistically significant combined effect on the performance of Ground Support Equipment personnel Keywords: Training, Supervision, AMC Unit, Performance of Ground Support Equipment Personnel, Hang Nadim Batam,