ANALISIS EFEKTIFITAS KINERJA PERSONEL AIRPORT SECURITY DALAM PEMERIKSAAN BARANG MENGGUNAKAN BAGGAGE X-RAY DI BANDAR UDARA HANG NADIM BATAM

Pemeriksaan barang menggunakan mesin X-Ray merupakan prosedur penting
untuk menjaga keamanan penerbangan di bandara, termasuk di Bandara Hang Nadim
Batam. Peran personel Airport Security sangat berpengaruh dalam memastikan
barang bawaan penumpang aman dan sesuai ketentuan, sehingga diperlukan analisis
terkait efektivitas kinerja personel dalam pelaksanaan pemeriksaan barang
menggunakan mesin X-Ray.
Penelitian ini menggunakan metode deskriptif kualitatif dengan teknik
pengumpulan data melalui observasi, wawancara, dan dokumentasi. Pengamatan
dilakukan pada tanggal 17 Februari hingga 28 Februari 2025 dengan tujuan
memperoleh gambaran nyata tentang pelaksanaan tugas Airport Security dalam
pemeriksaan barang menggunakan mesin X-Ray, tingkat kepatuhan terhadap
Standard Operating Procedure (SOP), serta permasalahan yang dihadapi selama
proses pemeriksaan berlangsung.
Hasil penelitian menunjukkan bahwa personel Airport Security secara umum
telah menjalankan tugas dengan baik dalam mengoperasikan mesin X-Ray dan
mendeteksi barang mencurigakan secara cepat. Namun, masih ditemukan
permasalahan terkait kurangnya fokus personel saat pemeriksaan akibat human
distraction serta respons terhadap gangguan yang belum optimal. Penerapan sistem
rotasi kerja, pengawasan disiplin, dan pelatihan rutin menjadi langkah yang diambil
untuk mengatasi permasalahan tersebut. Dengan upaya tersebut, diharapkan kinerja
personel Airport Security semakin meningkat dan sesuai dengan standar keamanan
penerbangan yang berlaku.
Kata Kunci: Airport Security, pemeriksaan barang, mesin X-Ray, efektivitas kinerja
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Baggage inspection using X-Ray machines is an essential procedure to
maintain aviation security at airports, including Hang Nadim Batam Airport. The
role of Airport Security personnel greatly influences ensuring the safety and
compliance of passengers’ belongings with regulations. Therefore, it is necessary to
analyze the effectiveness of personnel performance in conducting baggage
inspections using X-Ray machines to ensure aviation security standards are met.
This study employs a qualitative descriptive method with data collection
techniques including observation, interviews, and documentation. Observations
were conducted from February 17 to February 28, 2025, aiming to obtain a clear
overview of the implementation of Airport Security personnel's duties in inspecting
baggage using X-Ray machines, their level of compliance with Standard Operating
Procedures (SOP), and the challenges encountered during the inspection process.
The results indicate that Airport Security personnel have generally performed
well in operating X-Ray machines and quickly detecting suspicious items. However,
issues such as a lack of focus due to human distractions and suboptimal responses to
disturbances were still identified. To address these issues, implementing a work
rotation system, discipline monitoring, and regular training have been applied,
aiming to improve the performance of Airport Security personnel in line with
applicable aviation security standards.
Keywords: Airport Security, item inspection, X-Ray machine, performance
effectiveness.